Frequently Asked Questions
Everything you need to know about our sacred collection and services.
How do I know if the Rudraksha beads are authentic?
Every product at Rudraksha Center is rigorously tested for authenticity. We provide a Certificate of Authenticity from an independent ISO-certified laboratory with every purchase to ensure you receive genuine, high-quality beads.
What is your shipping policy for international orders?
We offer worldwide shipping via reliable carriers like DHL and FedEx. International orders typically arrive within 7 to 12 business days, depending on your location and customs processing times.
Can I return a customized mala or bracelet?
Since customized items are tailored to your specific energy requirements and measurements, we generally do not accept returns on personalized malas unless there is a manufacturing defect.
How should I care for and clean my Rudraksha jewelry?
To maintain the longevity of your beads, clean them periodically with a soft brush and lukewarm water. You may apply a small amount of sandalwood or olive oil to prevent the beads from drying out.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure bank transfers. All transactions are encrypted to ensure your financial data remains safe and private.
Do you offer consultation for choosing the right bead?
Yes, we provide expert recommendations based on your birth chart or specific life goals. You can contact our support team to schedule a consultation with our experienced specialists.